STANDARDS OF THE RHODE ISLAND LEMON LAW
The following is a brief explanation of most relevant provisions of the Rhode Island
lemon law. The complete text of the lemon law can be found at Rhode Island Gen. Laws
§ 31-5.2-1 et seq.
VEHICLES COVERED
The Rhode Island lemon law cover any “motor vehicle”, defined as an automobile, truck,
motorcycle, or van with a registered gross vehicle weight of less than 10,000 pounds.
The motor vehicle must be sold, leased or replaced by a dealer or manufacturer after
May 11, 1984. The lemon law covers used vehicles but does not cover motorized
campers.
CONSUMERS COVERED
The lemon law covers the following consumers:
1. The buyer, other than for purposes of resale, of a motor vehicle;
2. Any person to whom the motor vehicle is transferred for the same purposes during
the duration of any express or implied warranty applicable to the motor vehicle;
3. Any other person entitled by the terms of the warranty to enforce its obligations; and
4. The lessee of a motor vehicle for one year or more pursuant to a written lease
agreement that makes the lessee responsible for repairs to the vehicle or the lessee of
a motor vehicle pursuant to a lease-purchase agreement.
VEHICLE CONVERTERS
The lemon law applies to vehicle converters.
PROBLEMS COVERED
The lemon law covers any nonconformity, which is defined as any specific or generic
defect or malfunction, or any concurrent combination of defects or malfunctions, that
substantially impairs the use, market value or safety of the motor vehicle.
The lemon law provides manufacturers with an affirmative defense if it can be shown
that the alleged nonconformity does not substantially impair the use, market value, or
safety of the motor vehicle, or the nonconformity is the result of abuse, neglect, or
unauthorized substantial modification or alteration of a motor vehicle by the consumer.
LEMON LAW COVERAGE PERIOD
The Rhode Island lemon law establishes a term of protection ending one year or 15,000
miles after the date of the motor vehicle’s original delivery to the consumer, whichever
comes first.
MANUFACTURER’S DUTY TO REPAIR A VEHICLE
If a motor vehicle does not conform to any applicable express or implied warranties,
including the implied warranty of merchantability and the implied warranty of fitness
for a particular purpose, and the consumer reports the nonconformity to the
manufacturer, its agent or authorized dealer during the term of protection, then the
manufacturer, its agent or authorized dealer must make the necessary repairs to
conform the vehicle to the warranty. The necessary repairs must be made even after the
expiration of the term of protection.
MANUFACTURER’S DUTY TO REPURCHASE OR REPLACE A VEHICLE
If the manufacturer, its agent or authorized dealer or lessor does not conform the motor
vehicle to any applicable express or implied warranty by curing any nonconformity after
a reasonable number of repair attempts, the manufacturer must, at the consumer’s
option, either replace or repurchase the motor vehicle.
REASONABLE NUMBER OF REPAIR ATTEMPTS
The Rhode Island lemon law establishes a presumption that a reasonable number of
repair attempts has been undertaken to conform a motor vehicle to the applicable
express warranties if, during the term of protection, either of the following occurs:
1. The same nonconformity has been subject to repair four or more times by the
manufacturer, its agents or authorized dealers or lessors, but the nonconformity
continues to exist or the nonconformity recurs; or
2. The motor vehicle is out of service by reason of repair of any nonconformity for a
cumulative total of 30 or more calendar days.
The term of protection and the 30 day period are extended by any period of time during
which repair services are not available to the consumer because of a war, invasion,
strike, fire, flood or other natural disaster. For the period of time that repair services are
not available because of a strike, the manufacturer must provide the consumer with the
free use of a comparable motor vehicle.
OPPORTUNITY TO REPAIR
The presumption that a reasonable number of repair attempts has been undertaken
does not apply unless the manufacturer is afforded one additional opportunity to cure
any nonconformity arising during the term of protection, even if the additional
opportunity occurs after the term of protection expires.
The additional opportunity to cure the nonconformity may not exceed seven calendar
days, and begins on the day the manufacturer first knows or should have known that the
terms of the presumption have been met. This seven day period is extended by any
period of time during which repair services are not available to the consumer for the
reasons listed above.
DISPUTE RESOLUTION
If the manufacturer has established an informal dispute settlement procedure that
complies with 16 C.F.R. Part 703, or that has been approved by the Rhode Island
Attorney General, then the provisions requiring refund or replacement do not apply
unless the consumer has first resorted to the informal dispute settlement procedure.
This requirement does not apply unless the manufacturer, its agents or authorized
dealer or lessor has provided the consumer with clear and conspicuous written notice of
the procedure at the time of the motor vehicle’s delivery.
The consumer has the option of initiating a request for arbitration with the independent
procedure provided by the Attorney General.
TIME PERIOD FOR FILING CLAIMS
An action must be commenced within the earlier of (1) three years of the date of the
vehicle’s original delivery to the consumer, or (2) two years of the date on which the
mileage on the vehicle reached 15,000 miles. The statute of limitations does not run
during the period from the initiation of an informal dispute settlement procedure until
30 days following the procedure’s final decision.
REMEDIES UNDER THE RHODE ISLAND LEMON LAW
REPURCHASE OF OWNED VEHICLES
The Rhode Island lemon law sets out the following amounts that a manufacturer must
pay when it repurchases an owned motor vehicle under the lemon law:
1. The full contract price of the motor vehicle, including all credits and allowances for
any trade-in vehicle;
2. Reimbursement to the consumer for any “incidental costs” including sales tax,
registration fee, finance charges, and any cost of nonremovable options added by an
authorized dealer; and
3. Towing and reasonable rental costs that were a direct result of the nonconformity
when towing services and rental vehicles of comparable year and size were not made
available at no cost to the consumer;
4. Less a reasonable allowance for use.
Refunds must be made to the consumer and lienholder, if any, as their interests may
appear.
The consumer has the option of retaining the use of any repurchased motor vehicle until
the consumer receives the full refund. The continued use of the motor vehicle will be
reflected in the reasonable allowance for use.
The reasonable allowance for use is calculated in accordance with the following formula:
Number of miles that the motor vehicle
traveled prior to the consumer’s first
report of the nonconformity to the
reasonable
manufacturer, its agent or authorized
dealer, and during any subsequent period
when the motor vehicle was not out of
total
contract
price of
allowance =
for use
of service by reason of repair X the motor
100,000 vehicle
REPURCHASE OF LEASED VEHICLES
The Rhode Island lemon law sets out the following amounts that a manufacturer must
pay when it repurchases a leased motor vehicle under the lemon law:
To the lessor:
1. 105% of the lessor’s actual purchase costs;
2. Collateral charges, if applicable;
3. Any fee paid to another to obtain the lease;
4. Any insurance or other costs expended by the lessor for the benefit of the lessee; and
5. An amount equal to state and local sales taxes not otherwise included as collateral
charges, that were paid by the lessor when the vehicle was initially purchased;
6. Less the aggregate deposit and rental payments previously paid to the lessor for the
leased vehicle.
To the lessee:
1. Aggregate deposit and rental payments previously paid to the lessor for the leased
vehicle;
2. All credits and allowances for any trade-in vehicle;
3. All “incidental” costs including sales tax, registration fee, finance charges, and any
cost of nonremovable options added by an authorized dealer or lessor; and
4. Towing and reasonable rental costs that were a direct result of the nonconformity
when towing services and rental vehicles of comparable year and size were not made
available at no cost to the consumer;
5. Less a reasonable allowance for use.
Refunds must be made to the lessor and lessee as their interests may appear. The
lessee’s lease agreement with the lessor is terminated upon payment of the refund, and
no penalty for early termination may be assessed.
The consumer has the option of retaining the use of any repurchased motor vehicle until
the consumer receives the full refund. The continued use of the motor vehicle will be
reflected in the reasonable allowance for use.
The reasonable allowance for use is calculated in accordance with the following formula:
Number of miles that the motor vehicle
traveled prior to the consumer’s first
reasonable
report of the nonconformity to the
manufacturer, its agent or authorized
dealer, and during any subsequent period
when the motor vehicle was not out of
aggregate
deposit
and rental
payments
allowance =
for use
REPLACEMENT
of service by reason of repair X paid to the
100,000 lessor
The Rhode Island lemon law provides that a replacement motor vehicle be a comparable
new motor vehicle in good working order. The reasonable allowance for use does not
apply to a replacement.
A replacement motor vehicle must be accompanied with the following amounts:
1. Reimbursement to the consumer for any fees for the transfer of registration or any
sales tax incurred by the consumer as a result of the replacement; and
2. Towing and reasonable rental costs that were a direct result of the nonconformity
when towing services and rental vehicles of comparable year and size were not made
available at no cost to the consumer.
If the motor vehicle to be replaced was financed or leased by the manufacturer, its
subsidiary or agent, the manufacturer, subsidiary or agent may not require the
consumer to enter into any refinancing or lease agreement with an interest rate or other
financial terms that are less favorable to the consumer than those stated in the original
financing agreement or lease.
The consumer has the option of retaining the use of the motor vehicle to be replaced
until the consumer receives a replacement motor vehicle acceptable to the consumer.
The manufacturer has 30 calendar days from the date of the motor vehicle’s return to
deliver a comparable motor vehicle. If within that 30 days no comparable motor vehicle
has been delivered, the manufacturer must provide a refund as set out above.